24-hour advanced notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment at that time. If you are unable to give a reasonable time of advanced notice you will be charged a $ 50 fee for your missed appointment, including no shows. If you have any prepaid massages, this includes gift certificates or packages, they will be voided and marked as used at full value.
**Please reschedule if you are ill, this includes coughing, sneezing, or running a fever etc. **
If Plain Local Schools are closed due to snow or ice, then we will be closed as well and all appointments will be rescheduled. The safety of you and myself is number one.
Being on Time:
Please be courtesy and arrive on time for your appointment. This time has been scheduled specifically for you. If you arrive late then your session time may be shortened to accommodate those appointments that are after you. Depending on how late you arrive, I may determine whether we can start the treatment or not. No matter the length that is given, you will be responsible for the payment of the original length of session that was booked.
Payments in the form of cash, checks, or credit cards are due at the time of the service. Pricing is non negotiable and is subject to change. Special offers can not be combined with any other offers. Packages maybe purchased and shared with anyone living in your household and expire one year after purchase date.